Opinion: After seeing what my dad has gone through, I'm convinced we need an...
Think about your average week and how much bureaucracy you have to deal with. Now think about how difficult that is for an older person.
View ArticleGSOC Chairman says "question marks still remain" over bugging claims
“As you look back now, there is still an ‘outstanding anomaly’ in the words of the judge,” Simon O’Brien said this morning.
View ArticleOmbudsman to investigate how hospitals handle complaints
And he wants your help in investigating.
View ArticlePSNI accept report into man's death after he sustained fatal injuries falling...
The PSNI said a number of recommendations aimed at improving safety have been made to cell vans.
View ArticleOmbudsman finds 'no evidence' that RUC involved in murder attempt on Gerry Adams
The Sinn Féin Leader believes that the report is incomplete.
View ArticleChildren's Ombudsman says Ireland must change the way it treats adopted people
Logan has published her recommendations on the Children and Family Relationships Bill.
View ArticleOpinion: Older people and Gaeilgeoirí are right to be indignant – this...
The new Gaeltacht minister isn’t fluent in Irish and the de-prioritisation of older people’s issues has been rubber-stamped; whole sections of society are being disenfranchised.
View ArticleWho leaked bugging information to newspaper? Nobody knows but GSOC has...
The Sunday Times journalist declined an invitation to cooperate with the inquiry.
View ArticleIreland's EU ombudsman decribes the "art" of dealing with EU bureaucracy
This comes on the first anniversary of Emily O’Reilly’s time in the position.
View ArticleMore people have been complaining about gardaí this year
GSOC said time taken to receive information requested from the Garda Síochána in relation to investigations has “improved significantly”.
View ArticleNobody has complained to GSOC about the Gardaí bollard push video
No one present when the incident occurred has come forward to the Ombudsman.
View Article97 people wanted to be the new Ombudsman for Children, but this man got the job
Dr Niall Muldoon has been working in child protection for 20 years.
View ArticleLots of people still have complaints about their mortgages
Mortgage issues continue to be the highest drivers of complaints.
View ArticleA woman was asked to pay the Dept. of Social Protection €105,000 after her...
The woman’s mother, who suffered from mental health problems, passed away in 2012.
View ArticleGSOC: 'Gardaí are damned if they do, damned if they don't'
Judge Mary Ellen Ring said they are taking up the slack for other agencies.
View ArticleNo evidence of Garda misconduct in case where man shot himself in head
A GSOC report found that there had been no wrongdoing by gardaí in the incident.
View ArticleNot getting a promotion was the most common complaint in the Defence Forces...
Cases under review by the Ombudsman for Defence Forces rose 15% in 2015.
View ArticleLitany of errors by child services saw woman's claims of serious sexual abuse...
The HSE’s child and family services, the precursor to Tusla, also repeatedly sent details of the case to a series of incorrect addresses.
View ArticleFamily of woman shot at same time as Garda Tony Golden to sue Gardaí
An RTÉ Investigates programme broadcast last night called into question whether the man who shot Garda Golden and Siobhán Phillips was in fact a Garda informer.
View ArticleDepartment of Social Protection pursued a woman for €20,000, but she was...
The incident was included as a case study in the Office of the Ombudsman’s annual report for 2016.
View ArticleMullingar hospital apologises to new mother after a 'series of errors'
After suffering from bleeding and ongoing pain, the woman was not contacted by the hospital and eventually had to go to A&E.
View Article'We need consistency': Long delays by Tusla in dealing with abuse...
The Ombudsman was critical of Tusla’s procedures for dealing with abuse allegations.
View ArticleDying man refused access to grandchildren over 'unfounded' abuse allegation
A new report from the Ombudsman highlighted case studies where Tusla failed to adequately investigate abuse allegations.
View Article'You cannot trust these people' - Woman who had disclosure of abuse lost by...
The woman, whose records were lost by the HSE/Tusla for over three years, says she feels the latest ombudsman report into Tusla’s complaints procedures won’t change anything.
View ArticleMan dies after crashing car and becoming unresponsive while being restrained...
Gardaí have confirmed that the matter has been referred to the Garda Síochána Ombudsman Commission.
View ArticleThe Charleton Tribunal has finished its hearings about Garda Keith Harrison
The complaint against Garda Keith Harrison was made under section 102 of the Garda Siochana Act, relating to gardaí causing serious harm or death.
View ArticleOmbudsman rejects complaint that Defence Forces member was subjected to...
The case is included in the Defence Forces Ombudsman annual report for 2016.
View ArticleObjections by Department of Justice to Magdalen redress investigation...
The Ombudsman has been harshly critical of the Department of Justice in his report published this morning.
View ArticleA man with no computer literacy had money stolen from him using his online...
The case was mediated on by the Financial Services Ombudsman, and the man’s family were awarded €8,000.
View ArticleMagdalene reparations will finally be paid to those who lived in the...
Previously, women who had worked in laundries not covered by the Magdalene Restorative Justice scheme had been denied compensation.
View ArticleFoster mother gets backdated payment of €28,600 after Tusla cut her allowances
The woman’s allowances were reduced significantly when her two children turned 18, despite them both having intellectual disabilities.
View Article'People die when lessons aren't learned': Report criticises HSE failure to...
Just 10 of 36 recommendations in a 2015 report have been fully implemented.
View ArticleDirect provision: Complaints about lack of cooking facilities, accommodation...
Complaints from residents were about food, lack of cooking facilities and the availability of transport.
View ArticlePSNI refers its handling of Tyrone disco crush to Ombudsman
The PSNI has said the first officers at the scene “withdrew to await further police support”.
View ArticleOmbudsman criticises HSE and TUSLA over care for children with disabilities
The collaboration between the HSE and Tusla is still of concern, the ombudsman said.
View ArticleComplaint to Ombudsman after man 'distressed' over hearing instrument noise...
The Ombudsman received more than 3,300 complaints about public services last year.
View ArticleSchools are teaching 'difficult' children for fewer hours as an invisible way...
Ombudsman Dr Niall Muldoon said anecdotal evidence shows some children suffer disproportionately from “reduced timetables”.
View ArticleYears of mistakes: How the Department of Social Protection mishandled social...
Some overpayments have not been recovered because of a litany of mistakes by the Department of Employment and Social Protection.
View ArticleOmbudsman criticises use of hotels as emergency accommodation for asylum seekers
Peter Tyndall called for more powers for the Ombudsman’s office.
View ArticleThree Irish nuns had their pensions restored after intervention by the Ombudsman
The sisters’ payments stopped after they returned from Portugal to live in Ireland.
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